I’m Cam Polsen, and my business is CPE Landscaping. We’ve been operating for 20 years, and we specialise in commercial landscape construction, particularly for large schools, local government open spaces, and private facilities such as aged care and correctional centres.
I’d tried coaching before with someone else
To be honest, I’d had coaching before but it didn’t really deliver. I originally got a coach because I was stressed about the business; landscaping is hard and the projects we do are large scale with tight margins.
That coach was a good person but they just kept talking about scaling back my time in the business so I’d be less stressed. What I actually needed was to improve our profit and get practical advice to make changes on our sites and in our management. Coaching wasn’t working so I stopped and just kept doing what I’d always done.
We were going ok. But just OK. It was always a bit stressful; we were winning good jobs and running multiple sites but we were always having to juggle money and stressing about paying bills. After all our efforts we’d only see minor profit. I didn’t feel in control.
We knew we could do better
My general manager, Geoff, was getting frustrated because he knew we could be doing better. But we’re tradesmen, not businessmen – you only know what you know.
One of our supply partners told Geoff about his business coach, so Geoff sussed it out. I was worried that it was going to be similar scenario to the coaching I’d done previously.