Take your Plumbing Contractor business to the next level with a Plumber business coach

Since 2002, Tenfold has been the business coach partner to leading plumbing contractors like Reliable Plumbing.

From complex tenders to commercial maintenance plumbing contracts, we know what it takes to be successful in the plumbing industry.

Explore what’s possible for your business with Tenfold’s industry knowledge.

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Business coaching and advice for the best version of your plumbing contractor business

Name: Tenfold Business Coaching
Brand: Tenfold Business Coaching
Rating: 5 (19 reviews)

Know your numbers

If you’re unsure if you’re making money on a job, then you’re probably not. Harsh but fair. It’s time to change that.

Get advice and accountability for your plumbing contracting business performance.

Get ahead of the pack

Stand out from your competitors.

Secure your place in a profitable niche, choose the work you want.

Be confident to say no to jobs that don’t fit your ideal.

Be in control

A good business is a high-performing machine: reliable, predictable, profitable.

Take control of the gears that drive profit:
Sales | COGS | Cash Flow | Productivity | Billable Hours

Bulletproof your business

Protect your plumbing contracting business from the knocks.

Learn from the best and avoid the mistakes others have made.

See the big picture for your business and how to get there

Lead a high performing team

Attract and retain the best crew of plumbers, gasfitters and roofers in the market.

Be supported by top-notch management team: estimator, scheduler, operations and service managers.

Lead a team you can rely on.

Freedom to Choose

Work ON your business, not in it.

Take time off… or take it to the next level. Or both. Choose which calls to answer.

Financial freedom to make choices for your business and yourself.

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How does your plumbing contractor business stack up?

You might think your plumbing contracting business is going well. You’re tracking key metrics in SimPRO or AroFlo. You’re running a good team of fully qualified plumbers and apprentices.

But how do you really know if your business is performing as well as it could?

Tenfold business coaches work with some of the best in the business so we know what it takes to get ahead of the competition and lead from the front.

Find out how your plumbing business stacks up – the results may surprise you.

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Trusted business coach for leading plumbing contractors

Review of Tenfold Business Coaching

5 / 5

5 / 5

“Working with a Tenfold business coach is the smartest decision we’ve made.

We’re now leading a great team, with good systems. We know the profitability of every job. We’re in control.

Couldn’t do it without Tenfold Business Coaching.”

Blake Joniec, Director
Joniec Plumbing

Business Coaching Firm of the Year for growing Australian businesses

Awarded: 2022, 2021, 2020, 2019, 2018, 2017

The Business Excellence Forum & Awards Coaching Firm of the Year 2022

Meet the Tenfold Team

Intel and accountability to grow your Plumbing Contractor business

Data-backed decisions for predictable outcomes.

You wouldn’t guess which tool to use on a commercial plumbing maintenance job, so don’t make guesses in your business.

Our business coaches identify the right intel to make informed decisions for your plumbing contracting business.

And we’ll keep you accountable to get the results your business deserves.

Data Driven: Know the key drivers of your business and be in control. Get the right intel to manage your labour and materials costs effectively.
Best Practices: Learn from best in breed to level up your business. Make improvements in job management to drive profitability.
Big Picture: Realistic plans for growing your business and achieving real results. See what the future state could be when you’re running the best version of your successful plumbing business.

Take the guesswork out of your business. When you know better, you do better.

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Advice for tender submissions for plumbing contractors

Know what you need to do to win the contracts you want.

As a firm of business coaches that work with B2B and trade-based businesses that specialise in commercial maintenance work, we know the appeal of tenders. With over 20 years coaching successful commercial maintenance plumbing businesses, we speak from experience when we say that the tender process has its upsides and downsides.

Tenders can be goldmines. Recurring work, schedules planned well in advance, professional relationships with clients who are accountable and have robust systems. However, if the tender is not the right fit for your business or if you aren’t properly prepared for what’s involved, the tender process can be a minefield.

The experience our business coach team has in advising our plumbing contractor clients to win tenders means we know what you need to know:

How to respond to different types of tenders: Know the key drivers of the tender selection process and get ahead of your competition
Best Practices: Learn from best in breed to level up your tender submission and accelerate you to the shortlist.
Strategic planning and execution: Winning the tender is only part of the process. We coach you on how to strategically plan to execute the work and manage your resources to lead from the front.

For more insight into Tenfold’s experience with tenders, read our guide here.

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Back your business growth with smart strategies for real results

Coaching for your plumbing business to:

Attract and retain high performing staffSecure profitable commercial maintenance workHave a reputation as the go-to for quality and reliability

Case Study: Reliable Plumbing Achieves Year-on-Year Growth With Coaching’s Innovative Tender Submission Strategy

Chris Malcolmson Reliable Plumbing with Tenfold Business Coach sml

Chris Malcolmson, director of Reliable Plumbing, with his Tenfold Business Coach, Ash Thomson

Since starting with Tenfold Business Coaching in 2014, Reliable Plumbing have taken their business to the next level.

Winning tenders is crucial to the success of a commercial plumbing maintenance business. Tenfold business coach, Ashley Thomson, used his industry experience to develop an innovative approach to RFPs. This strategy for Reliable Plumbing’s tender responses consistently puts them ahead of other bidders.

They are proud to have earned the status of preferred supplier for commercial plumbing maintenance for large scale institutional clients such as University of Melbourne.

Tender Win Rate: 78%

Staff Retention: 98%

Recurring Revenue: 87%

Read the Case Study

Case Study: Reliable Plumbing’s Year-on-Year Growth

How an innovative tender submission strategy continues to deliver results

Since starting with Tenfold Business Coaching in 2014, Reliable Plumbing have taken their business to the next level.

They are proud to have earned the status of preferred supplier for commercial plumbing maintenance for large scale institutional clients such as University of Melbourne.

Tender Win Rate: 78%

Staff Retention: 98%

Recurring Revenue: 87%

Chris Malcolmson, director of Reliable Plumbing, with his Tenfold Business Coach, Ash Thomson

Read the Case Study

A business coach for Plumbers helps keep you up to date

We monitor marketing conditions to keep you in front

No business is immune to the changes of economic factors. At Tenfold, we help clients manage their businesses consistently by keep our finger on the pulse of market conditions that have the highest impact on their industry.

For plumbing contractors, having a good supply of labour is critical so we actively monitor the demand for qualified plumbers, gas-fitters, plumbing apprentices and refrigeration technicians.

We’re the only coaching firm that provides these insights to our trades clients. It’s why we’re the preferred coaching partner to leading plumbing contractors.

Back your business with growth experts.

Speak with Tenfold today

Innovation in plumbing contracting

Strategic advice on integrating new technologies for advanced outcomes.

Innovation in plumbing is mostly driven to maximise efficiency while minimising the impact to the existing built environment. It’s fair to say that a lot happens underground in built up areas. Whether the plumbing works are for large scale civil projects, construction of new buildings, or repairs at existing commercial or residential sites, good plumbing contractors know that it’s critical to manage costs and maintain site integrity.

Using innovation in plumbing to add value to clients

Leak detection and water monitoring are areas of plumbing that are benefitting from advances in plumbing technology. Plumbing contractors can use the advances to stand out from the competition by providing innovative options such as smart pipes equipped with sensors to monitor water usage and energy conservation. By offering a solution that enables the end-client to control costs and assist with environmental sustainability, you demonstrate your value as a supplier partner.

Plumbing repair methods are evolving with innovative pipe rehabilitation materials such as pipe relining adhesives, cured-in-place-pipe (CIPP) lining, slip-lining, swage-lining, or carbon fibre reinforced polymer. What this means for plumbers is that you can These materials offer durability and cost-effectiveness, enhancing the service life of plumbing systems without extensive disruptions.

Trenchless and non-destructive digging (NDD) use technology-driven equipment with hydro excavation and vacuum truck excavation. These innovations are providing ways for plumbers to carry out work with lower impact to site, while also reducing project delivery times and costs. In the highly competitive market of plumbing contracting, gaining an edge is crucial.

Making the most of innovation in plumbing contractor businesses

Lots of tradies love toys, and plumbers are often leaders in investing in new tools and tech. However, buying new kit for the sake it is not good for business. There’s a big difference between spending on innovation and investing in innovation.

The strategic advantage comes in implementing innovation in your business AND increasing profit AND showing clients better service levels. At Tenfold, we coach plumbing contractor business owners on how to assess innovations and use them strategically to not just enhance profitability but also elevate service levels. This includes:

Marketing the value-add of innovation to clients: How to demonstrate the benefit (cost saving, reduced business disruption, lower risk of building damage, better environmental outcome for site, resource wastage, lower maintenance.)
Pricing strategies: How to price these higher tech services; agile pricing of hourly rates versus quoting on value provided and alternative plumbing methods.
Integration options: financial modelling to assess whether to subcontract to a specialist operator or invest in buying the equipment outright which will mean high capital costs, significant training of team and retention challenges.
Timing when to adopt technologies: weighing up the risks and advantage of timing your strategic move. Early adopters risk the high entry costs and making all the mistakes from scratch but they get the payoff of first mover advantage. By contrast, deferring the tech run later means it’s harder to catch up with the innovation sprinters. It can put more pressure on differentiating your services, while the upside is you get to learn from others’ slips and skips, and have access to technicians who are already skilled in using these technologies and techniques.

The evolving landscape of plumbing innovation requires both strategic insight and practical knowledge. At Tenfold, our business coaching helps plumbing contractors use innovation from this field – and other industries – to keep ahead of the competition.

Speak with a specialist plumbing business coach at Tenfold today.