Case Study: Reliable Plumbing Achieves Year-on-Year Growth With Coaching’s Innovative Tender Submission Strategy

Reliable Plumbing logo
Chris Malcolmson Reliable Plumbing with Tenfold Business Coach sml

Chris Malcolmson, director of Reliable Plumbing, with his Tenfold Business Coach, Ash Thomson

Since starting with Tenfold Business Coaching in 2014, Reliable Plumbing have taken their business to the next level.

Winning tenders is crucial to the success of a commercial plumbing maintenance business. Tenfold business coach, Ashley Thomson, used his industry experience to develop an innovative approach to RFPs. This strategy for Reliable Plumbing’s tender responses consistently puts them ahead of other bidders.

They are proud to have earned the status of preferred supplier for commercial plumbing maintenance for large scale institutional clients such as University of Melbourne.

Tender Win Rate: 78%
Staff Retention: 98%
Recurring Revenue: 87%

Case Study: Reliable Plumbing Achieves Year-on-Year Growth With Coaching’s Innovative Tender Submission Strategy

Any operator of a commercial services business in Melbourne would agree that winning tenders is a critical success factor.

Reliable Plumbing worked with their Tenfold business coach, Ashley Thomson, to develop an innovative approach to RFPs. Drawing on Ashley’s experience in coaching commercial maintenance providers, Reliable Plumbing’s strategy for tender responses puts them ahead of the pack time after time.

And the results? Living up to their name, Reliable are relied on as the preferred supplier for large scale institutional clients in Melbourne’s elite sector such as University of Melbourne.

Tender Win Rate: 78%
Staff Retention: 98%
Recurring Revenue: 87%
Reliable Plumbing logo
Chris Malcolmson Reliable Plumbing with Tenfold Business Coach sml

Chris Malcolmson, director of Reliable Plumbing, with his Tenfold Business Coach, Ash Thomson