the decoy effect
Three blenders: how the ‘decoy effect’ increases sales

Last week my blender broke. Since protein smoothies have become a big thing in my house, it’s become an appliance that gets a bit of a workout, so we had to replace it. Stat. As I stood at the register, I realised that I had just been ‘Goldilocks-ed’. Yep, in under five minutes I had […]

3% Award wage increase
What the 3% increase to minimum wage means for Australian business owners

Workers and business owners alike held their breath during the last week of May as they waited for news on the Fair Work Commission’s (FWC) annual wage review. With the Australian Council of Trade Unions (ACTU) calling for a 6% rise and the Australian Chamber of Commerce and Industry (ACCI) arguing to keep the increase […]

signs your employee might quit
7 signs that your employee might be planning to quit (and how to win them back)

Our last two blogs have covered how to end the employment relationship when it’s a definite case of ‘it’s not me… it’s you’. But what happens when it’s one of your star team members that wants to break up with your business? How will you know? And what can you do to stop them walking […]

Firing right in your small business
Straighten up and fire right: A step-by-step of employee dismissal in your small business

Do you have a clear roadmap to follow for termination of employment in your business? Look, staff dismissal is not something you’ll ever truly get used to but it’s a skill that you must build in order to keep your business productive and legally protected. If you don’t have a clear process in place for […]

Celebrating success at the 2019 Business Excellence Forum & Awards

The Tenfold team recently attended the 2019 Business Excellence Forum and Awards (BEFA) in Ho Chi Minh City, Vietnam and came away with heavier luggage thanks to the awards we won. For the third consecutive year, we won the highly contested award for Coaching Firm of the Year. And on top of that our business […]

To fire or not to fire?
8 sanity checks to get you ‘off the fence’ about employee dismissal

There’s one task that fills small business owners and managers with dread more than any other: firing staff. It’s the toughest of the tough conversations; a humiliating and upsetting experience for your employee and one that forces you squarely out of your comfort zone. No surprise, then, that many business owners ‘solve’ the issue by […]

Decision tree
The Tenfold Business Coaching guide to tackling tough decisions

The average person makes around 35,000 conscious decisions daily. Get up or hit the snooze button? Exercise or get in to work early? Answer the phone or let it go to voicemail? Just thinking about all the sliding doors moments that happen in a single day may have you wishing you could just switch to […]

Preparing to sell could unlock your business' potential
How preparing your business for sale can help unlock its potential

We’ve worked with a number of business coaching clients who came to us seeking guidance on navigating the sale of their small business. A few had received unexpected (and somewhat underwhelming) offers from potential buyers. They realised that they needed guidance on how to improve the ‘kerbside appeal’ of their businesses to attract the best […]

what's your business' secret sauce?
What’s your ‘secret sauce’? Uncovering your business’ USP

What makes you so special? Why should customers choose your business over all the others out there doing the same thing? If trying to answer those questions gets you down, don’t despair just yet. Sure, chances are that your business is just one of many in your local marketplace offering your product or service. And […]

managers who crack under pressure put their team at risk
Are you a leader who cracks under pressure? Your team’s success could be at risk

‘A leader is a dealer in hope’   That quote sounds like something straight out of a present-day leadership expert’s keynote speech, right? In fact, it was legendary French statesman and military leader, Napoleon Bonaparte who uttered those words over 200 years ago. As it turns out, he was spot on. Two centuries later, a […]