10 strategies to recession-proof your business

An Australian Recession: not a matter of if, but when (and how bad?)  The world’s financial experts have been banging the (dol)drums louder and louder, warning of a US recession by 2020. And Australian economists* predict that we could see that downturn here a little earlier. We’ve enjoyed almost 30 years of continuous growth in this […]

Honestly, it’s the best policy: essential workplace policies for small businesses

Small business is a big player when it comes to employment in Australia; 95% of businesses in this country are classified as ‘small’ and some 4.8 million workers are employed by such an establishment. This all adds up to a lot of responsibility. Between workplace health and safety, bullying, technology usage and data security there […]

Sorry, did you mean to say, ‘thank you’? Three reasons why gratitude is mightier than an apology

Very few of us seem to find the right balance when it comes to apologising. Occasionally I’m faced with a small business owner for whom summoning an apology is like coaxing the last bit of Heinz Big Red out of the sauce bottle (much to the detriment of their customer relationships). Far more common, however, […]

7 hot tips to get more out of less time

There’s a number I want you to focus on for a moment. 1971. One thousand, nine-hundred and seventy-one… Assuming a 9-hour work day (as well as deducting public holidays, weekends, personal days etc) that’s how many hours you have available to invest in your small business this year. Just let that sink in for a […]

You’ve lost that loving feeling: how to fall back in love with your small business

I was once considering selling my Clubsport R8. It was still running beautifully, but it just wasn’t exciting me anymore. I am a “car guy”, so if my pride and joy isn’t making my heart beat a little faster when I open my garage door every morning, then it’s probably time to move it on. […]

An app-le a day: 27 wellness apps to maintain your most important small business asset

I’ve got you sorted for a list of handy mobile apps to help your small business thrive, but what about your most priceless business resource – you? I recommend these wellbeing apps to my Tenfold coaching clients, to help keep their bodies and minds happy and healthy.   Catch more Zzzs Getting good quality sleep […]

Getting from A-B: How split testing can strengthen your small business marketing efforts

Do you know what kinds of offers your customers are likely to respond to? Can you pinpoint the optimal day/time to hit ‘send’ on your email campaigns? Have you identified your website’s “exit pages” (ie the last ones your visitors typically visit before they click away) and are working on a plan to improve engagement? […]

When it hits the fan, what’s the plan? How to build resilience into your team and your business

In my last blog, I explored the topic of resilient leadership and put forward some ideas for how small business owners can develop this valuable skill within themselves. Now, let’s widen the focus and look at how you can build a more resilient team and work ‘bounce-back’ strategies into your business. Become a ‘supermodel’ As a […]

Have a cup of concrete: six qualities shared by resilient leaders

For small business owners, stress is a constant companion. Unlike a leader within a larger organisation, you get to enjoy an extra helping of responsibility. Knowing that the livelihood of both yourself and your employees depends on the success of your business is quite the heavy load. There will be times when this idea could […]

It’s easy being green: 10 ways to decrease your small business’ environmental impact (without lightening your wallet)

In the 12 years that have passed since Al Gore shocked the world with his famous climate change documentary, the issues of climate change and environmental impact have become more than just an “Inconvenient Truth”. It’s a complicated puzzle that will only be solved if every piece slots into place. Business has an important role […]